Service

Please Note: Once you have purchased this Tune-up a member of our Service staff will contact you to book an appointment at our 49 Laird Dr. Trail Shop. Let us give your bike the royal spa treatment from head to toe. Our goal is to keep you on the trails longer and avoid unnecessary downtime due to failing equipment. Available at our Trail Shop this Pro Level Tune-up includes an Annual Trail Tune-up and the following; Drop off and pick up consultation Cables and housing replaced with Premium grade option (parts included, internal routing may incur additional cost) Hubs, headset and bottom bracket rebuilt (parts extra) Full wheel truing and tension balancing Ultrasonic drivetrain cleaning Brakes bled Basic oil/seal change of fork and shock (seals extra, complete rebuilds or send-away service is extra) Suspension linkage disassembly, cleaned, bearings rotated, re-assembled and fasteners torqued to spec (bearings and bearings replacement are extra) Tubeless sealant refreshed Labour included for replacement of all basic wear items Record serial number and take photo to keep on file for customer Checking/Updating of Firmware where applicable on E-MTB and Electronic Shifting

Please Note: Once you have purchased your Pro Road Tune-Up, a member of our service staff will contact you to book a consultation appointment. This is our top-tier road Tune-Up meant for Racers, Enthusiast, Bike-packers, and anyone else who wants their bike to ride like new! The Bateman's Pro-Level Road Tune-Up includes the following service items; - Drop off and pick up consultation with the service tech who will be working on the bicycle - Firmware updates for electronic drive-trains - Replacement of Cables and housing with premium grade option (parts included, internal routing may incur additional cost) - Ultrasonic drivetrain cleaning - Hubs, headset and bottom bracket rebuilt (parts extra) - Full wheel truing and tension balancing - Hydraulic brake bleed and adjustment (front & rear) - Installation of new handlebar tape (tape extra) - Record serial number and take photo to keep on file for customer -Adjustment of front and rear derailleurs (gear shifting) -Drivetrain wear inspection (including gears and chain) -Lubrication of chain & external pivot points -Wipe down of frame and fork -Inflation of tires to recommended PSI -Safety inspection and test ride -Reduced labour rates for any necessary replacement parts Labour included for replacement of all basic wear items

Are you...A weekend warrior or daily rider and hard on your bike? Frustrated when your bike is out of commission? In need of service multiple times a year? Then this pass is for you! Season Trail Pass gives you... Annual Trail Tune to start you off followed with basic adjustments as needed throughout the year. Adjustments afterwards as needed Free installation of repair parts and accessories all year Does not include frame swaps, wraps or advance services Basic gear adjustments (cable tension, indexing, lubrication) Quick cleaning and lubrication of pivot points Basic brake adjustments (not including brake bleeds) Basic bike wipe down of bike Note: These services are only available at the Trail Shop - 49 Laird Drive

Bateman's Best Value - Hard on your bike? So are we, that's why we love the Annual Tune. The annual is a detailed tune-up keeping your bike in top shape and making it trail ready! An Annual Trail Tune includes all the following; Everything in the Trail Shop Tune plus; Full truing of the wheels (wheels removed and placed in truing stand)) An Ultrasonic cleaning of the drive-train. Refreshing of tire sealant as required

Please Note: This service is ONLY available at our 960 Bathurst Street City+Road location. Bateman's Best Value Tune-Up We recommend this in-depth service package for those who ride/commute frequently, or enthusiasts looking to get the best performance from their weekend rides! The Bateman's Annual Tune-up includes the following service items; -Full Ultrasonic drivetrain cleaning -Full front & rear wheel truing -Adjustment of front and rear brakes -Adjustment front and rear derailleurs (gear shifting) -Drivetrain wear inspection (including gears and chain) -Minor Bearing Adjustment -Lubrication of chain & external pivot points -Wipe down of frame and fork -Inflation of tires to recommended PSI -Safety inspection and test ride -Reduced labour rates for any necessary replacement parts NOTE: Drop off your bike at 960 Bathurst either the night before or the morning of your appointment just after opening. We will discuss your repairs with you and, make sure you're aware of any parts or extra labour your bike may need. When the work is completed we'll contact you by email. Most bikes are completed within 24 hours.

This service package is designed for cyclists who ride outside year-round. The Winter Warrior Service Package will keep your bike running smoothly in the harshest conditions. The following service items are included; Please Note: This service is ONLY available at our 960 Bathurst Street City+Road location. -15% off winter parts (Studded tires, fenders, racks, ect) -Adjustment of front and rear brakes -Adjustment front and rear derailleurs (gear shifting) -Drivetrain wear inspection (including gears and chain) -Minor bearing adjustments -Lubrication of chain & external pivot points -Wipe down of frame and fork -Inflation of tires to recommended PSI -Safety inspection and test ride -Reduced labour rates for any necessary replacement parts -Full DriveTrain cleaning with wet lube application -greasing cables -Installation of winter tires, and/or fenders and rack Drop off your bike at 960 Bathurst the night before or the morning of your appointment after we open. We will discuss your repair with you and make sure you're aware of any parts or extra labour your bike may need. When the work is completed we'll contact you by email. Most bikes are completed within 24 hours. Offer expires November 30th Service must be booked in 2023

Riding indoors this winter? Our Indoor PR service package is for you. We've designed this service package to give you and your bike optimal performance on the smart trainer! The Bateman’s Indoor PR Package includes the following service items; -Full ultrasonic drivetrain cleaning -Full Slica hot chain wax to keep your drivetrain cleaner and quieter than ever -Re-wrapping handlebars -Trainer tire install (if required) -Adjustment front and rear derailleurs (gear shifting) -Di2/AXS update and charge -15% off of replacement parts We will discuss your repairs with you and make sure you're aware of any parts or extra labour your bike may need. When the work is completed we'll contact you by email. Most bikes are completed within 24 hours. Book before November 30th for 25% off! Service appointment must be booked for a date between now and Dec. 31, 2023

Please Note: This service is ONLY available at our 960 Bathurst Street City+Road location. Our most basic Tune-Up package. The Standard Tune-Up will keep your bike running smoothly, and account for basic wear and tear from recreational riding. It includes all of the following service items; Please Note: This service is ONLY available at our 960 Bathurst Street City+Road location. -Adjustment of front and rear brakes -Adjustment front and rear derailleurs (gear shifting) -Drivetrain wear inspection (including gears and chain) -Minor bearing adjustments -Lubrication of chain & external pivot points -Wipe down of frame and fork -Inflation of tires to recommended PSI -Safety inspection and test ride -Reduced labour rates for any necessary replacement parts Drop off your bike at 960 Bathurst the night before or the morning of you appointment after we open. We will discuss your repair with you and make sure you're aware of any parts or extra labour your bike may need. When the work is completed we'll contact you by email. Most bikes are completed within 24 hours.

Choose this option if you need a Tune-up for your mountain bike. Clean and lubrication of suspension Suspension adjusted to rider body mass Adjustment of brakes Adjustment of derailleur(s) Drivetrain inspection including gears and chain Minor Bearing Adjustment Lubrication of chain & external pivot points Basic bike wipe down of bike including frame and rim surface Minor wheel true (while wheel is on bike) Inflate tires to recommended PSI and check valves Safety inspection and test ride

Please Note: This service is ONLY available at our 960 Bathurst Street City+Road location. Service at 960 Bathurst is for kids bikes and adult road/commuter bikes. Select this option if you want any One or Two of the services below. Should you need more than Two, it's best to book a Standard Tune-up. The booking fee is $50 and if your final bill is less, the balance is refunded. General Service items available at 960 Bathurst Street: Flat Fix Handlebar Swap Handlebar wrap/grip Install Fender Install Rack Install Bottom Bracket Install or servicing Disassemble and box bicycle for transport Tubeless tire install Tubular tire install Gear or Brake adjustment Hydraulic brake bleed Bearing adjustments (hub or headset) Bearing overhaul (hub, headset, bottom bracket) Drivetrain component replacement(cassette, cog, freewheel, chain) Wheel truing Wheel replacement +other services may be available by request We will discuss your repairs with you and, make sure you're aware of any parts or extra labour your bike may need. When the work is completed we'll contact you by email. Most bikes are completed within 24 hours.

Service at 49 Laird is for kids and adult Mountain Bikes. Select this option if you want any One or Two of the services listed. Should you need more than Two, it's best to book a Trail Tune-up. The booking fee is $50 and if your final bill is less, the balance is refunded. General Service items available at 49 Laird: Street:Suspension Set-up (Sag, Adjustment Consultation) Flat Fix on Kids/Adult MTB Tubeless Tire Installation/Sealant Top Up Handlebar Installation Chain Replacement Gear Adjustment Derailleur hanger Alignment/Replacement Bottom Bracket Installation or Servicing Boxing Bicycle for Transportation Building Bicycle from Previous Transportation Hydraulic Brake Bleed Disc/Rim Brake Adjustments Bearing Adjustments (Hub, Headset, Pivots) Bearing Overhaul (Hub, Headset, Bottom Bracket, Pivots) Drivetrain Component Replacement (Cassette, Chainring, Chain, Jockey Wheels) Wheel true Wheel swap/replacement Small Part/Accessory Installations Don't see the service you need? Feel free to shoot us an email regarding your concerns to repairs@batemansbikeco.com

$50 is booking fee only. An accurate cost will be determined at the drop-off consultation. Regular maintenance of your suspension will increase the components performance and lifespan. It is recommended that your fork, shock, or seat post receive a Basic Service every 50 hours, or Full Factory Service every 200 hours. Suspension Services include: Thorough cleaning Inspection for damage and/or wear Dust Wiper Seals Foam Rings Applicable Fluids Fork Service: Basic 50hr Service - $150 Full 200hr Service - $250 Shock Service: Basic 50hr Service - $85 Full 200hr - $250 Suspension/Dropper Post Service: $150-200 We highly recommend addressing your suspension in a time that allows you to be without your bike. Suspension Service is performed according to current in-house turnaround times. If you hear, see, or feel something unusual, stop riding immediately and contact us for proper servicing.

Service at 49 Laird is for kids and adult Mountain Bikes. Select this option if you want any of the below listed services. The booking fee is $50 and if you use less, the balance is refunded. Suspension Set-up (Sag, Adjustment Consultation) Flat Fix on Kids/Adult MTB Tubeless Tire Installation/Sealant Top Up Handlebar Installation Chain Replacement Gear Adjustment Derailleur hanger Alignment/Replacement Bottom Bracket Installation or Servicing Boxing Bicycle for Transportation Building Bicycle from Previous Transportation Hydraulic Brake Bleed Disc/Rim Brake Adjustments Bearing Adjustments (Hub, Headset, Pivots) Bearing Overhaul (Hub, Headset, Bottom Bracket, Pivots) Drivetrain Component Replacement (Cassette, Chainring, Chain, Jockey Wheels) Wheel true Wheel swap/replacement Small Part/Accessory Installations Don't see the service you need? Feel free to shoot us an email regarding your concerns to repairs@batemansbikeco.com